Sofitel Step

Exclusive Sofitel Hotels Benefits and Privileges For Our Clients

Sofitel Step is an invitation only program allowing us to offer our clients a host of unique services that make for an unforgettable and revitalizing experience in any one of Sofitel’s 120 prestigious hotels, located in almost 40 countries. These amenities and benefits are provided to our client’s at no extra charge and are NOT available when booking direct or online.

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Sofitel Step Benefits

  • Personal greeting by management upon arrival

  • Personalized welcome amenity and note, signed by the General Manager or Sofitel

  • Upgrade between Classic, Superior and Luxury room types upon check-in*

  • Upgrade from Luxury to Suite upon arrival*

  • Complimentary High Speed Internet Access on all rates and room types

  • Automatic express check-in

  • Automatic placement at top of waitlists

  • No-walk policy for guaranteed bookings in sold out situations

  • Written confirmation of voice bookings sent via email within one hour of booking

*subject to availability